The nature of consumer rights is subsidiary to basic human rights. The principles of consumerism are substitute of liberty, human dignity, and personal integrity and the aim of consumerism is to raise consciousness of individual and certainly it gives blessings to self-indulgence also. The consumer is the supreme hauler of economy and consumer is the person for whom all goods are made and towards whom all economic activity is directed. On the other side Consumption is the conclusion and reason of all production and services; and the interest of the manufacturer or service provider ought to be attended with the interest of consumers. To protect the rights of consumers, The Consumer Protection Act, 1986 has been enacted. The Act is a socio-economic legislation which has been enacted to safeguard the interests of the consumers in India. The Act is meant to supply uncomplicated, speedy and inexpensive redresses to the consumers. The Act also provides relief of a specific nature with the award of compensation. The Act is a comprehensive statute in India to regulate unfair business practices, to protect consumer’s interest, and to promote consumerism. The paper illustrates the term ‘consumer’ and ‘consumer protection’ in India. The paper deals with the guidelines of United Nation on consumer protection. The paper analyses consumer awareness and perception concerning their rights. The paper simultaneously explores basic information concerning the rights of Consumers. The paper further considers the advantages of consumer redresses forums among alternative remedies. The paper has also thrown the radiance to the judicial activism with reference to few leading cases.
Cite this article:
Paramita Bhattacharyya. Safeguards to Consumer rights and Judicial policy. Int. J. Rev. and Res. Social Sci. 2019; 7(2): 399-404. doi: 10.5958/2454-2687.2019.00032.7