Author(s):
Madhurima Verma, Sandeep Buttola
Email(s):
madhurima764@gmail.com , sandeepbuttola@gmail.com
DOI:
10.5958/2454-2687.2019.00046.7 
Address:
Madhurima Verma1, Dr. Sandeep Buttola2
1Professor Post Doctorate in Sociology, UGC Research Awardee, University School of Open Learning, Panjab University, Chandigarh
2Panjab University Constituent College, Patto Hira Singh, Tehsil Nihal Singhwala, Distt Moga
*Corresponding Author
Published In:
Volume - 7,
Issue - 4,
Year - 2019
ABSTRACT:
Police is a vital organ of Indian society. A police force is a service-intensive organization with a significant proportion of its employees working in direct contact with the general public. Researchers have been highlighted problems faced by police officials such as long working hours, lack of autonomy, political interference, disturbed personal life etc. It is argued that this is reflected in their interaction with public. The present study tried to explore the perception of different rank Police officials stationed at Chandigarh regarding their Public image and its impact on their job satisfaction. It was found that police officials believe that they are perceived less favourably by the community that has negative impact on job satisfaction.
Cite this article:
Madhurima Verma, Sandeep Buttola. Public image and its impact on the job satisfaction of the Police Officials. Int. J. Rev. and Res. Social Sci. 2019; 7(4): 723-728. doi: 10.5958/2454-2687.2019.00046.7
Cite(Electronic):
Madhurima Verma, Sandeep Buttola. Public image and its impact on the job satisfaction of the Police Officials. Int. J. Rev. and Res. Social Sci. 2019; 7(4): 723-728. doi: 10.5958/2454-2687.2019.00046.7 Available on: https://ijrrssonline.in/AbstractView.aspx?PID=2019-7-4-4
REFERENCES:
1. Alemika, E. (1988) Policing and perceptions of police in Nigeria. Police Studies.11. (4), 161-176.
2. Alexander, K. (2006). Police Reforms in India. Discovery Publishing House, New Delhi.
3. Bajpai, G. S. (2000) Custodial Crime-Some Observations, A paper published in CBI Bulletin, CBI Publications, pp. 24-28.
4. Bell, D.J. (1979). Police and Public Opinion. Journal of Police Science and Administration, 7 (2),. 196-205.
5. Bhaskar S (1986) Investigation relation between job stress and personality factors among police. A Ph D. Thesis, submitted to University of Delhi, Delhi.
6. Block, R.L. (1971). Fear of Crime and Fear of the Police. Journal of Social Problems. 19(1),.91-101.
7. Brown, B., and Benedict, W. (2002). Perceptions of the police: Past findings, methodological issues, conceptual issues, and policy implications. Policing: An International Journal of Police Strategies and Management, 25, (3), 43-580.
8. Brown, B., Benedict, W., and Wilkinson, W. (2006). Public perceptions of the police in Mexico: A case study. Policing: An International Journal of Police Strategies and Management, 29, (2) 158-175.
9. Cao, L and Stack S. (2005). Confidence in the police between America and Japan: Results from two waves of surveys. Policing: An International Journal of Police Strategies and Management, 28,(1),. 139–151.
10. Cao, L. (2001). A problem in no-problem-policing in Germany: confidence in the police in Germany and USA. European Journal of Crime, Criminal Law, and Criminal Justice,.9,.(1),167–179.
11. Cao, L. and Hou, C. (2001). A comparison of confidence in the police in China and the United States. Journal of Criminal Justice, 29. (2), 87–99
12. Cao, L., and Zhao, J. (2005). Confidence in the police in Latin America. Journal of Criminal Justice, 33, (2),403-412.
13. Dahiya, S. S. (2016). Police and Human Rights Violation in India. The Indian Police Journal. 63(2-3),49-65.
14. Das, D., and Verma, A. (1998). The armed police in the British colonial tradition: The Indian perspective. Policing: An International Journal of Police Strategies and Management,. 21, (2)354–367.
15. Davis, R., Ortiz, C., Gilinskiy, Y., Ylesseva, I., and Briller, V. (2003). A cross-national comparison of citizen perceptions of the police in New York City and St. Petersburg, Russia.. Policing: An International Journal of Police Strategies and Management, 27.(2)22-36.
16. Dean, D. (1980). Citizen Ratings of the Police: the Difference Police Contact Makes. Law and Policy Quarterly, 2(4)445-71.
17. Decker, Scott. (1981). Citizen Attitudes toward the Police: A Review of past findings and suggestions for future Policy. Journal of Police Science and Administration, 9(1) 80-87.
18. Dhillon, K. (2005). Police and politics in India- colonial concepts democratic compulsions: Indian police. Manohar Publication, New Delhi.
19. Frank, J., Brandl, S.G., Cullen, F.T. and Stichman, A. (1996). Reassessing the impact of race on citizens” attitudes toward the police: a research note. Justice Quarterly,13(2),321-34.
20. Goldsmith, A. (2005). Police reform and the problem of trust Theoretical Criminology, 9,(4) 443-470.
21. Homant, R.J., Kennedy, D.B., and Fleming, R.M. (1984). The effects of victimization and the Police response on Citizen’s attitudes toward Police. Journal of Police Science and Administration, 12 (3), p323-332.
22. Huebner, Beth, Schafer, J. and Bynum, T. (2004). African American and White perceptions of police services: Within- and between-group variation. Journal of Criminal Justice, 32. (2)123-35.
23. Khan, S.A. (1983). Power, Police and Public. Vishal Publication, Delhi.
24. Mastrofski, S. D., Roger B. P, Albert J. R, Robert E. W. (1998). Project on Policing Neighbourhoods in Indianapolis, Indiana, and St. Petersburg, Florida, 1996-1997. Washington, DC: National Institute of Justice.
25. Mathur, Pragya. (1995).Stress in Police Personnel: A preliminary Survey. NPA Magazine, 45(2), July-Dec.
26. Mishra,O.P.(2006).Policing in 21st Century: Areas for Concern. Indian Police Journal, 53 (1) 8-11
27. Mishra,R. (1992). Police and Social Change in India. Ashish Publishing House, New Delhi.
28. Nalla M. and Madan M. (2012). Determinants of citizens’ perceptions of police-community cooperation in India: Implications for community policing. Asian Journal of Criminology. 7(4) 277-294.
29. Nofziger, S., and Williams, L. S. (2005). Perceptions of police and safety in a small town. Police Quarterly,8(2) 248-270.
30. Parker, K. D., Onyekwuluje, A. B., and Murty, K. S. (1995). African Americans’ attitudes toward the local police. Journal of Black Studies, 25, 396-409.
31. Royal Commission on the Police (1962). Final Report. London: H.M. Stationery Office, Great Britain.
32. Scaglion, R. and Condon, R.G. (1980). Determinants of Attitudes toward City Police. Journal of Criminology, 17(4) 485-494.
33. Sharma, P.D (1977). Police Image in India: A Developmental Approach. Research Publication, New Delhi.
34. Sherman, J.(2006) Coping with Rural Poverty: Economic Survival and Moral Capital in Rural America. Social Forces,.85(2) 891-913.
35. Skogan, Wesley. (2005). Citizen Satisfaction with Police Encounters. Journal of police Quarterly, 8(3), 298-321.
36. Skolnick, J. H. (1966). Justice without Trial. John Wiley and Sons Inc. New Jersey.
37. Smith, P.E. and Hawkins, R.O. (1973). Victimization, types of citizen-police contacts and attitudes toward the police. Law and Society Review, 8(1) 135-152.
38. Stone, V. and Pettigrew, N. (2000), The Views of the Public on Stops and Searches (Police Research Series Paper 129), Home Office, London. Cited in www.tandfonline.com/doi/full/10.1080/10439460600662098?src=recsys
39. Taylor, T. J., Turner, K. B., Esbensen, F., and Winfree, T. L. (2001). Coping an attitude- Attitudinal differences among juveniles toward police. Journal of Criminal Justice, 29, 295-305.
40. Tyler, Tom and Yuen Huo. (2002).Trust in the Law: Encouraging Public Cooperation with the Police and Courts. Russell Sage Foundation, New York.
41. Unnithan ,N.(2010). Review of the book understanding the police in India.” International criminal justice review. 20(4)438-439.
42. Van Dijk J., Van Kesteren J., Smit P. (2008). Criminal victimisation in international perspective: Key findings from the 2004–2005 ICVS and EU ICS. Boom Legal Publishers, The Hague. Available at www.unicri.it/services/library.../publications/icvs/publications/ICVS2004_05report.pdf
43. Verma, A. (1999). Cultural Roots of Police Corruption in India. Journal of Police Strategies and Management, 22 (3) 264 – 279.
44. Weitzer, Ronald and Tuch, Steven. (2006). Race and Policing in America: Conflict and Reform. Cambridge University Press, New York.